SHIPPING & RETURNS
Shipping Policy
We are happy to offer free shipping within Sydney over100$ order all of our products. We do not provide free shipping outside Sydney at this time.
Ordinarily, we ship orders 2-4 working days after the customer makes the purchase. You may be confident that we will do everything possible to deliver your order on schedule.
Please feel free to contact us at Siya@myishana.com if you have any additional questions or need help.
We appreciate your selection of Lucknowi Chikankaari. We value your assistance and are eager to be of service.
Return Policy Guidelines:
At Lucknowi Chikankari, we prioritize providing you with an exceptional shopping experience and delivering products of the highest quality. Please take note of the following information regarding our return policy:
- We have a strict no-return policy for all purchases.
- Our packaging and quality control measures ensure that your order arrives in perfect condition.
- In the unlikely event that you receive a damaged or defective item, please contact us within 3 days of receiving your order.
- Each case will be reviewed on an individual basis, and we will work towards finding a suitable resolution, which may include a replacement based on the circumstances.
Resolution Process:
- Contact Ishana with detailed information, such as your order number, clear description or images of the damaged or defective item(s), and any other relevant details.
- We will guide you through the necessary steps to initiate the resolution process promptly.
Our Commitment:
- We appreciate your understanding and cooperation regarding our return policy.
Thank You:
- Thank you for choosing ISHANA FASHION.
- We genuinely value your support and eagerly look forward to serving you with our exquisite products.